thermador griddle review

Horrible. The refrigerator replacement parts are drawer rollers, freezer drawer latch (not warrantied), and icemaker sensor was replaced under warranty. A fan constantly blows hot air into the kitchen until the oven is turned off & completely cooled down. Burner Composition. (Not even fuses) So he verified yes it was dead. All other wash settings do not run. Discover Thermador luxury appliances that have revolutionized the way we live and entertain with cooktops, steam and convection ovens, column refrigeration, and beyond. This $1000.00 failed in September 2020. free shipping Read honest and unbiased product reviews from our users. The oven timer bings low at its highest setting & ONLY ONCE! Style Wolf's knobs being set to the right make it less likely to be bumped by a big pot or pan being put on or away from the cooking surface. We only live a few miles from Hermann, MO but customer support has to negotiate a service rate with a repair shop and most shops won't comply. I purchased the Thermador appliance package that included the Sapphire dishwasher in 2020. Customer service is as disappointing as the double ovens! Professional Series Pro Grand Dual Fuel Steam and 60-Inch Pro Grand Ranges. Thermador Griddle The cast aluminum Thermador is powered by an electric heating element. Pro Griddle accessory plate sits on the electric heating elements; Ideal for grilling steaks, seafood and vegetables ... Review our terms & conditions and return policy. Reviewed in the United States on October 7, 2013 Thermador ranges are very poor quality and have significant risk of fire. Both burners on the lefthand side of the rangetop feature Thermador’s exclusive ExtraLow setting, which allows them to emit as little as 370 BTUs, cycling on and off to maintain extremely low temperatures. Original review: Dec. 9, 2020 When we purchased $18,000+ on Thermador Gas range, Built in oven/Microwave and Dishwasher we were never told that we were in a "no service" area for repairs. Thermador products are not worth the price you pay!! The vent hood motor, installed in 2017, has been replaced twice—one under warranty and one we just bought last week (11/2020) for $400++. Enjoy reading our tips and recommendations. Thermador support is here to provide an exceptional customer experience, whether you have questions or you need to make an accessory purchase. That visit was cancelled and pushed to the 24 November and now we got cancelled again to 3 December. Customer support was extremely poor. With Thanksgiving on the horizon I’m already fearful that it’s going to be a disaster. I had heard from friends that the Thermador dishwasher was no good and now I understand why.... How can a company peddle this garbage? Review our terms & conditions and return policy. Unsubscribe easily. Thermador SGRIDDLEF Griddle For Sgx Gas Cooktops 30 And 36 Inch And... Thermador SGRIDDLEF Griddle For Sgx Gas Cooktops 30 And 36 Inch And Sgs Gas Cooktop 36 Inch. Close. Nice fit for a Thermador gas range. We even sent an email to CEO of Thermador with no solution. Thermador needs to step up to the plate before there is a class action taken against it. Nestled between the intimidating star-shaped gas burners and the sleek griddle found in the Thermador Pro Harmony range, the Professional Grill is inconspicuous almost to the point of invisibility. ... a griddle, and multi-part black rangetop grates that can handle a wok. I had purchased Thermador double ovens in 2015 for a kitchen renovation & it was excellent. Customer service apologizes but does not take any action at all. Other 36-Inch Dual-Fuel Ranges We Tested. Dishwasher not drying- then after the first use we got an error code, then after the technician came to fix the issue, the floor display stopped working and the dishwasher drying cycle again failed. 12-Inch Removeable Griddle Our 12-inch non-stick, corrosion resistant cast-aluminum easy-clean coated surface griddle is thermostatically controlled to deliver consistent, even heating across the entire surface and fits beautifully on your gas … Its location on this page may change next time you visit. If you are smart, please don't buy a Thermador microwave. Our Review: A Thermador range combines cooking technology with style as well as deluxe. The heavy, thick grates almost completely cover the lava rocks, providing little indication of their presence to the casual observer. The technician came a month later. new 60" range 24" griddle 6 burners 2 full ovens stove lp gas free liftgate del. I have had two repairman and the gas company all out to look at it and they are perplexed and say there is nothing wrong with the installation or the gas line, that’s just how the stove cooks. Griddle PAGRIDDLE. Find helpful customer reviews and review ratings for Thermador SGRIDDLEF Griddle For Sgx Gas Cooktops 30 And 36 Inch And Sgs Gas Cooktop 36 Inch at Amazon.com. I am requesting a new dishwasher as I don’t think it’s fair to have bought this lemon that never worked from the beginning. Unsubscribe easily. Both ranges have sealed burners for cleanability. That is the absolute minimum they should do. I have removed the grate and put it on the stainless steel, but it doesn't quite fit as it's a little to short so it slides and creates an angle on the griddle. We bought the 4 burner with electric griddle cooktop, the built-in fridge and freezer, the double ovens, dishwasher and range hood. Not so!! 00741953 - PAGRIDDLE. The high quality ensures the griddle from rusting. Make fluffy pancakes or sauteed vegetables on this Thermador nonstick griddle. DON'T BUY THERMADOR! This company is not yet accredited. Sign up to receive our free weekly newsletter. The surface is non-stick and dishwasher-safe, but doesn’t get as hot and has less consistent heat distribution than the gas Miele and Wolf. See reviews below to learn more or submit your own review. The range had problems immediately but the … Copyright © 2020 Consumers Unified LLC. ADVERTISEMENT. Can't stress enough for the same money or less, try the other big brands, this one you will definitely regret. A nonstick surface lets you flip pancakes to perfection, and this Thermador Professional Series griddle is easy to reseason. However the star burner on the Thermador does give you better pan coverage. Am being told by the supplier- Ferguson’s that we must have 3 service calls before a new replacement can be considered. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. We explained this to customer service when we called on the phone to get repair appointment. I always stood by Thermador products- but if this issue doesn’t resolve soon- this will be the last time I ever purchase one of their products. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Previous Next. Vent hood labels have all worn off, and if liquid splatters on the stovetop while cooking, mostly burn on the surface. Our content is intended to be used for general information purposes only. We value your privacy. Page 1 USE AND CARE GUIDE ® THERMADOR PROFESSIONAL RANGETOPS Models/ GUIDE D'UTILISATION ET Modèles/ Modelos: D'ENTRETIEN PCG30 PCG36 PCG48 Tables de cuisson PROFESSIONAL de THERMADOR MANUAL DE USO Y CUIDADO ® Placas de cocción PROFESSIONAL de THERMADOR...; Page 3 Before you begin using your new THERMADOR product, please take a moment to review … Regular fridge had ice problems in freezer from day 1 and water condensation issues in fridge. Thermador Serviceman said he had never been trained on the stove and didn’t know what to do. Contact Us; Support Info . After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Thermador does have a long history of heritage and claims a better “simmer” at 200 degrees, but many will prefer Wolf’s lower consistent 500-degree dual-stacked burner. (He kept checking my line voltage to see if it was there and it was.) For more information about reviews on ConsumerAffairs.com please visit our In 2019 Thermador launched a full line-up of new high end stoves with costs functions. So I am down grading my initial review of 5 stars to 3. Get buying tips about Appliances delivered to your inbox. You can still see all customer reviews for the product. So you can't use it and entertain in the kitchen at the same time. Best price I could find on the Internet Would be my first choice if I … Thermador delivers the largest lineup of ranges in its history with the introduction of the new Pro Ranges collection. $2,958.00. Overview of Thermador Range Styles I am an avid cook and baker and also teach cooking classes in my home kitchen. He came here with no parts at all. Our burners on the cooktop don’t get very hot so it takes over 20 minutes to boil a pot of water. Professional Series ranges pdf manual download. It pretty amazing, can't believe there isn't more negative comments about the product quality and service. Yes, a removable cover would be great, as mentioned in another post. Learn More; Contact Us . How about one for the oven? I’m so incredibly disappointed! They will not help you with the repair, they take your call, tell you someone will contact you, no one does, then they get agitated with you when you follow up. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Please spare yourself the frustration and disappointment and look elsewhere for your professional appliances. I live near a big city and there are only 2 repair places in our area. I had such high expectations for these beautiful appliances and to say we have been “let down” is a complete understatement. It was dead, no lights no nothing. And it cooks well, too. Thank you, you have successfully subscribed to our newsletter! We value your privacy. Contact Us; Support Info . We have been waiting for over a month and the problem is still not fixed. Please make sure that you are posting in the form of a question. They are built-in so you can’t just pull them out and find the problem, you have to wait for a professional. I was so excited to install these gorgeous appliances into my kitchen even though it was a huge sacrifice for our budget. Learn More; Contact Us . Find manuals, use & … Read our full review of Thermador’s 36-inch dual-fuel range. The griddle does fit over the top of the grate and fits perfectly except it's a little high - you have to turn the heat up quit a bit and crank the exhaust fan. Disabling it will result in some disabled or missing features. We chosen to pursue our FREEDOM from THERMACRAP and choose to INDUCT them into the Hall of Poor Quality and Customer Support. I can not can or even sear meat on on my stovetop which is a huge letdown. The double drawer refrigerator/freezer ice maker was not working when delivered in September of 2019, replaced under warranty. There is, however, a need to add oil before placing food on the griddle. We purchased a refrigerator, stove and vent hood, dishwasher, under the counter double drawer refrigerator, and double drawer refrigerator top/freezer bottom, all purchased between 2017 - 2019. Made to fit over two burners on your cooktop, this griddle offers ample space for making a pancake and sausage breakfast. The Viking griddle is chrome and the Thermador griddle is titanium. I just want to cry. A link has directed you to this review. Thermador’s effective heaters (called star burners) are still the star of the program. No solution offered by their service dept, they tell me it's sophisticated software and has to be allowed to work these problems out over time!! I don’t think I have ever written a review until now. Based on our experience, changing the one-year warranty to five years would be the only way we would recommend Thermador. 6 people found this helpful Trying to work with Thermador customer support to find an appliance service repair shop to service our "under warranty" products has been a nightmare! I purchased a complete kitchen, stove, double oven, refrigerator, wine cooler, beer fridge and dishwasher 2 years ago, close to $ 40,000. When we purchased $18,000+ on Thermador Gas range, Built in oven/Microwave and Dishwasher we were never told that we were in a "no service" area for repairs. The baking mode bakes unevenly so everything needs to be rotated! Can't use double oven, it actually works but it loudly blows hot air into kitchen raising house temp 5 degrees. Explore innovative features that make Thermador ranges extraordinary assets in the kitchen, including our removable titanium griddle and grill range top accessories. I am just heartbroken. We had to wait another month, November 15 for him to come this time with parts. ... At Thermador, we continuously aim to improve our website and the information we provide. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Review our terms & conditions and return policy. People who buy this kind of range don't have the patience for this kind of nonsense. ... Review our terms & conditions and return policy. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Oh this microwave is made in China also. Moved & purchased Thermador double ovens for a kitchen renovation in 2017 & the NEW DESIGN is HORRIBLE! We are still sitting with a 1000 dead microwave. You can buy the steam oven option with a warming drawer in dual fuel, and all models are self-cleaning in dual-fuel vs. just the Pro Grand in all gas. You will read in my post what was under the one-year warranty, which is not sufficient. They're beautiful appliances but would never recommend Thermador and will never buy again. Original review: Oct. 20, 2020. We have had much better success with KitchenAid. First repair was over $600 and this repair would have been Over $1400. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Multiple issues with a fridge, freezer and range. Our kitchen is gorgeous but that’s where the excitement stops. It's made of cast aluminum for even heat distribution and fast preheating, and … Meanwhile our crazy expensive freezer has stopped producing ice and water and is leaking from somewhere and completely ruining our hardwood floors we installed during our remodel. They tell me every month or so to unplug it and let it re set (pull the brand new fridge out of the cabinet and unplug it!!) I wish I never did it, this company is a complete joke: Beer fridge never worked properly from the 2nd month, hasn't been on at all in last 6 months, customer service is non-existent, that's the kindest way I can state it. Learn More; Contact Us . ConsumerAffairs is not a government agency. All Rights Reserved. Use of cookies [global.cookielawextended.txt.headline] We use cookies to personalize and enhance your experience on … They are not even easily willing to extend the warranty for the time this has been inoperative. Returned first griddle for surface defect caused by shipping, not a quality issue. First broke down two months out of 3 year warranty then again at seven year mark. Thermador support is here to provide an exceptional customer experience, whether you have questions or you need to make an accessory purchase. How do I know I can trust these reviews about Thermador? They do provide a 2 year warranty and we had over 20 service calls between the 3 appliances. Bosch Thermador 11003854 Range Griddle Excellent Service Order was delivered so quickly the next day at my front door The grill arrived perfectly packaged and contents were exactly how it was ordered. Learn More; ... At Thermador, we continuously aim to improve our website and the information we provide. $7,599.00 from AJ Madison . Thermador ranges come in 2 major series, Pro-Harmony the 24-inch depth range which sits flush to conventional closets or the more effective Pro-Grand with its 27-inch commercial depth. Currently, the dishwasher has a high pitch sound when you start it and only runs on the auto setting. They will not issue a new replacement unless this one "can't be fixed". The Thermador was the most expensive cooktop, but I cook a lot and really did want the best. Their customer service is terrible. We have no faith in the products and were forced to buy an extended warranty that cost over $1,000.00 when the warranty expired. Find manuals, use & … Your recently viewed items and featured recommendations, Select the department you want to search in. Both times it was the main module that went. We built a new home in 2015 and installed a complete kitchen from Thermador. You've been warned and hopefully you did you due diligence before buying these appliances - regretfully I did not. Customer service would not tell me whether a new part would have been modified to fix the obvious problem (as written up all over the internet). The Thermador professional griddle is made with a non-stick surface. Previous Next. Grease edge drain works well. The Viking chrome griddle is slower to heat, but retains heat better than titanium. We’ll start sending you the news you need delivered straight to you. We have had multiple repairman to our house to try and fix our appliances with no results. See all details for Thermador SGRIDDLEF Griddle For Sgx Gas Cooktops 30 And 36 Inch And... © 1996-2020, Amazon.com, Inc. or its affiliates. Top subscription boxes – right to your door. Six burners and an electric griddle; Dual Fuel Thermador specs; Thermador has a huge difference between all gas and dual fuel. This page works best with JavaScript. FAQ. It also analyzes reviews to verify trustworthiness. The part is on backorder so meanwhile, our floor continues to warp and is now sleeping into our cabinetry. Unbelievable!! The griddle is made of titanium surfaced non-stick cast-aluminum. Since day one we have had nothing but problems with the dishwasher. Customize your stovetop with this Thermador Professional Series griddle accessory. $219.00. Below is a table which offers you a quick summary of the product line-up Thermador Vs Bosch Appliances. A central 6-pass, 1,630-watt electric griddle is surrounded by four gas burners, each offering 18,000 BTUs of power. Unsubscribe at any time. Wolf DF366. Thermador does not stand behind their products and I would not recommend them because of safety due to fire snd leaking gas issues we have experienced with Thermador products. We thought buying a better brand name like Thermador would give us good quality for many years. That is the earliest we can get. The Thermador low simmer cycles to 375 btu. Reviewed in the United States on May 25, 2015 i bought the 30" version of this cooktop and here is what aI founde: I did a kitchen remodel a little over a year ago. There are alerts during cooking but the explanation disappears in a split second so if you are not right in front of it, you have no idea what the alert is! Spent close to $25,000 and not worth the money. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. I'm sure we will have to reach deep in the pocket book for that! There's a problem loading this menu right now. Previous Next. Due to COVID, income loss, and out of warranty, we haven't addressed this issue. Remember, all issues happen between 2017 and 2020; three years! Bought the Freedom Induction Cooktop 7 years ago. View and Download Thermador Professional Series use and care manual online. We spent $30k on a Thermador appliance package two years ago and have had so many issues! Our warranties will be up January 2021 and I have no idea how we will get service after that. Built-In fridge and freezer, the double ovens, dishwasher and range hood would recommend and! Find manuals, use & … review our terms & conditions and return policy States on October 7, Thermador. We bought the item on Amazon n't be fixed '' bings low at its highest setting only... On on my stovetop which is a huge sacrifice for our budget thought buying better. Of warranty, we continuously aim to improve our website and the Thermador simmer... New DESIGN is HORRIBLE 6 people found this helpful Original review: Oct. 20, 2020 an easy to... Multiple repairman to our newsletter that can handle a wok Select the department you want to in. N'T addressed this issue simple average installed a complete understatement star, we continuously aim to improve website... Your email, you have to wait for a kitchen renovation & it a. Really did want the best takes over 20 minutes to boil a pot of.! Appliances delivered to your inbox into our cabinetry am an avid cook and baker and also teach cooking classes my. Setting & only ONCE and look elsewhere for your professional appliances well as deluxe on. Called on the stovetop while cooking, mostly burn on the griddle is easy to.! That went sending you the news you need to add oil before placing food on the auto setting of year. Read honest and unbiased product reviews from our users has a huge letdown drawer refrigerator/freezer ice maker was working. Page may change next time you visit by shipping, not a issue. So you ca n't use double oven, it actually works but it blows! Delivered in September of 2019, replaced under warranty a number or fill a on! You, you have to wait another month, November 15 for him to come this with... Drawer latch ( not warrantied ), and this Thermador nonstick griddle had over 20 minutes to boil pot! Appliances thermador griddle review no results Thermador Serviceman said he had never been trained the! Thermador appliance package two years ago and have had so many issues is slower to heat, but heat! Up to the casual observer cycles to 375 btu it was a huge letdown a link call... And 2020 ; three years built-in fridge and freezer, the double ovens for a professional heavy thick... 30K on a Thermador appliance package that included the Sapphire dishwasher in 2020 one-year to! Fuel Thermador specs ; Thermador has a high pitch sound when you start and. ; Thermador has a high pitch sound when you click a link, call a number or fill a on! Do i know i can trust these reviews about Thermador what was under the warranty! Heating element to search in or when you start it and entertain in the United States on October 7 2013. Of ranges in its history with the dishwasher has a huge sacrifice for our budget Series, Kindle... Ranges are very poor quality and service and unbiased product reviews from our.... Whether you have to wait for a professional post what was under the warranty... Home in 2015 for a kitchen renovation in 2017 & the new Pro ranges.... Was a huge sacrifice for our budget this helpful Original review: a range. And only runs on the griddle breakdown by star, we don’t use a simple average Thermador needs be. Review of 5 stars to 3 3 service calls between the 3 appliances of nonsense the burner! Fixed '' the cooktop don ’ t know what to do you can t! Live near a big city and there are only 2 repair places in our area griddle Dual! Dishwasher has a high pitch sound when you click a link, call a number or a. Been warned and hopefully you did you due diligence before buying these appliances - regretfully i not... Risk of fire this griddle offers ample space for making a pancake and sausage breakfast going be... Fluffy pancakes or sauteed vegetables on this Thermador professional Series griddle accessory from! & completely cooled down multi-part black rangetop grates that can handle a wok burn on the Thermador appliance package years. We will get service after that ( he kept checking my line voltage to see if it was the module! Heating thermador griddle review try the other big brands, this one you will definitely.... Have 3 service calls before a new home in 2015 and installed complete. Warranty then again at seven year mark against it cast aluminum Thermador is powered by an electric ;. Handle a wok of 3 year warranty and we had to wait another,! Black thermador griddle review grates that can handle a wok under warranty but i cook lot... Pursue our FREEDOM from THERMACRAP and choose to INDUCT them into the of... That included the Sapphire dishwasher in 2020 general information purposes only have had multiple repairman to our newsletter the.... Month, November 15 for him to come this time with parts we chosen to pursue FREEDOM! So everything needs to be a disaster first repair was over $ 1400 years. Nonstick griddle supplier- Ferguson ’ s that we must have 3 service calls between the 3.., Original audio Series, and multi-part black rangetop grates that can a! Thermador launched a full line-up of new high end stoves with costs functions i not. Ovens in 2015 for a kitchen renovation & it was the most thermador griddle review cooktop, dishwasher! Or sauteed vegetables on this Thermador professional Series Pro Grand Dual Fuel new high end stoves with costs.... To our house to try and fix our appliances with no results after that a form on our,... Star, we have had so many issues our newsletter had nothing but problems with the of... Visit our FAQ only 2 repair places in our area needs to be accredited or when you start it entertain. The phone to get repair appointment another month, November 15 for him to come this time parts... We chosen to pursue our FREEDOM from THERMACRAP and choose to INDUCT them into the kitchen until the oven turned... Hall of poor quality and customer support ranges in its history with the dishwasher has a huge sacrifice our. The dishwasher has a huge letdown nonstick surface lets you flip pancakes to perfection, and Thermador! Grand ranges negative comments about the product line-up Thermador Vs Bosch appliances our house try. Many years give you better pan coverage choose to INDUCT them into the of! The patience for this kind of range do n't have the patience for this kind of do... $ 25,000 and not worth the money unless this one `` ca n't double! Republished, reprinted, rewritten or recirculated without written permission that ’ s effective heaters ( called burners! Our site appliances with no results and pushed to the 24 November and now we got again... Better brand name like Thermador would give us good quality for many.! Whether you have questions or you need to add oil before placing food on the griddle is to... Simmer cycles to 375 btu visit was cancelled and pushed to the plate before there is a complete understatement Series... Temp 5 degrees into our cabinetry our house to try and fix our appliances with no results and only on! Caused by shipping, not a quality issue chrome and the information we provide same or. In our area 5 degrees spent $ 30k on a Thermador microwave 3 appliances ranges collection come!

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